Acrisure Stadium Rules

# Comprehensive Guide to Rules and Policies at Acrisure Stadium Acrisure Stadium, located at 100 Art Rooney Avenue in Pittsburgh, Pennsylvania 15212, United States, is a premier venue for sports events, concerts, and more, home to the Pittsburgh Steelers and Pitt Panthers. To ensure a safe and enjoyable experience for all attendees, the stadium enforces a variety of rules and policies. This in-depth guide covers key areas, drawing from official sources to help event goers prepare. Policies may vary by event, so check the stadium’s website or app for updates. Always arrive early and cooperate with staff for smooth entry.

Accessibility

Acrisure Stadium is committed to providing an inclusive environment for guests with disabilities, adhering to ADA guidelines. Guests can submit an Accessibility Request Form at least one week in advance for services like wheelchair escorts, ASL interpreters for concerts (requested 15 days prior), or closed captioning via smart devices. Accessible parking and drop-off points are available at Art Rooney Avenue and Reedsdale Street (near Gate B) and North Shore Drive (near the Carnegie Science Center), managed by Alco Parking (412-323-4455). All restrooms are accessible, with family/companion options on every level, including baby changing stations and private nursing areas in First Aid rooms. Elevators and ramps provide access to all levels, with priority for guests with disabilities and one companion. The stadium is Sensory Inclusive certified by KultureCity, offering sensory bags with noise-canceling headphones and fidget tools at Guest Services (Sections 104, 123, 504, 528). Limited wheelchairs are available for checkout with a driver’s license deposit, but they cannot leave the stadium gates. For emergencies, staff are trained in evacuation procedures for those with mobility needs. Medical supplies like pain relievers aren’t provided but can be brought if pre-approved via the form. This comprehensive approach ensures all fans can enjoy events comfortably, with Guest Services available at 412-697-7150 ext. 4 for inquiries.

Animals & Service Dogs

Animals are generally not permitted inside Acrisure Stadium to maintain a safe environment for all guests. The only exceptions are trained service dogs and miniature horses that assist individuals with disabilities. These animals must be under control at all times and are allowed in all public areas. To facilitate a smooth experience, guests should complete the Accessibility Request Form in advance, providing details about the service animal. Emotional support animals, therapy dogs, or pets do not qualify and will be denied entry. Service animals must adhere to stadium etiquette, such as not blocking aisles or disturbing others; violations may result in removal. Clean-up is the owner’s responsibility, and the stadium recommends planning for relief areas outside, as re-entry is not allowed. This policy balances accessibility with overall guest safety.

Age Requirements

Age policies at Acrisure Stadium vary by event type but prioritize safety and appropriate access. For Pittsburgh Steelers games, children under 2 years old may enter without a ticket if accompanied by a ticketed adult, provided they sit on the adult’s lap. For Pitt Panthers games, children under 1 are admitted free, but those over 1 require a full ticket. All minors must be supervised by an adult. Alcohol consumption and purchase are strictly limited to guests 21 and older, with ID checks enforced; violators face ejection. Concerts and other events may have specific age restrictions, such as requiring minors under 18 to be accompanied by a guardian – check event details in advance. Family-friendly sections and wristbands for lost children are available at Guest Services to enhance safety for younger attendees.

Bag Policy

Acrisure Stadium enforces a strict clear bag policy to expedite security checks and enhance safety. Permitted bags include clear plastic, vinyl, or PVC totes no larger than 12″ x 6″ x 12″. Small non-clear clutches or purses up to 4.5″ x 6.5″ are also allowed without needing to be clear. Larger non-clear bags, such as backpacks, diaper bags, or coolers, are prohibited and must be left in vehicles or stored elsewhere. Medical bags and baby supplies can be inspected and approved on a case-by-case basis. Fans can carry items like keys, wallets, and phones in pockets. This policy applies to all events, reducing entry times and minimizing risks. Storage options aren’t provided on-site, so plan accordingly – nearby facilities like Radical Storage may offer alternatives.

Entry and Security

Entry to Acrisure Stadium is designed for efficiency and security, with gates opening two hours before kickoff or event start. Main gates include A (East/West), B, C, and FedEx Great Hall. All guests undergo screening, including walk-through detectors that don’t require removing items like phones or belts at select gates. Belongings are inspected, and re-entry is prohibited except in verified medical emergencies, coordinated at Gate B’s Guest Services. Arrive early to avoid delays, especially for large crowds. Security staff may request ticket presentation and can eject guests for non-compliance. Medically necessary items are permitted post-inspection, but all must follow the Code of Conduct, prohibiting disruptive behavior. This multi-layered approach ensures a secure environment while minimizing inconvenience.

Food, Drink & Alcohol

Outside food and non-alcoholic drinks are allowed if in clear plastic bags or factory-sealed plastic bottles of 24 oz. or less. Concessions offer a wide variety, with all stands accessible; request assistance if needed. Alcohol policies are stringent: only guests 21+ with valid ID can purchase or consume, limited to two beers per transaction at stands. Sales stop at the end of the third quarter for games, and carrying open containers outside designated areas is forbidden. The stadium promotes responsible drinking through the Designated Driver program, offering free soft drinks. No outside alcohol is permitted, and intoxication leading to disruption results in ejection. These rules foster a family-friendly atmosphere while allowing enjoyment.

Payment Options

Acrisure Stadium is a cashless venue to streamline transactions and reduce contact. Accepted methods include major credit/debit cards, Apple Pay, and Google Pay at all concessions, merchandise stands, and parking. Cash can be loaded onto prepaid debit cards at the FedEx Great Hall ticket window (with an activation fee), available until halftime. ATMs are not on-site; the nearest is outside Stage AE. This policy speeds up lines and enhances hygiene, but plan ahead if relying on cash – prepaid cards are non-refundable post-event.

Photography and Recording

Personal still photography is permitted with cameras having lenses 6″ or shorter, not in cases, provided it doesn’t interfere with others. Professional equipment, tripods, monopods, and lenses over 6″ are prohibited. Video recording, including with single-purpose cameras or drones, is strictly banned to protect event rights and privacy. Selfie sticks are not allowed. For concerts, additional restrictions may apply per artist – check event guidelines. Violators risk ejection and equipment confiscation. This policy balances fan memories with intellectual property protections.

Prohibited Items

To maintain safety, a wide range of items are banned. These include weapons, projectiles, laser pointers, noisemakers, selfie sticks, strollers, seat cushions, balls, poles for banners, non-clear bags over 4.5″ x 6.5″, coolers, glass bottles, alcohol, drones, and apparel with profane language. Banners must be in good taste, without commercial or political content, and pole-free. Battery packs with loose cells are forbidden, but small lithium-ion chargers (up to 3″ x 6″ x 1″) are okay. Prohibited items must be discarded or returned to vehicles; no storage is provided. Exceptions for medical needs require inspection. This extensive list prevents hazards and ensures fair play.

Smoking Policy

Acrisure Stadium is entirely smoke-free, including e-cigarettes and vaping devices, with no designated smoking areas inside. Smoking is only permitted outside the gates, but re-entry is not allowed, so plan breaks accordingly. Violations after warnings lead to ejection without refund, emphasizing respect for all guests, especially those with respiratory sensitivities. This policy aligns with public health standards and enhances the overall event experience.